Utilities

Department Goal

The Utilities Department goal is to provide utility services at a reasonable rate to the public while ensuring public health and protecting the environment.

Billing Questions: (386) 671-8100

For all billing inquiries including information on opening a new account, discontinuing service, or making a payment, view the utility billing FAQs.

Utilities 24/7 Emergency Phone Number:

(386) 671-8815

The City of Daytona Beach Utilities Department inspects and maintains all city-owned ditches, canals, storm drain pipes and inlets. Learn how you can help the city with its drainage system maintenance by watching the video below.

Contact Us

  1. Shannon Ponitz

    Utilities Director

  2. Water Utilities Department - Administration

    Physical Address
    125 Basin Street Suite 204
    Daytona Beach, FL 32114

    Phone: (386)671-8824

    Directory

If this is a complaint or a concern, please use this link.